Job Information
Health Plans, Inc. COBRA Specialist (Hybrid) in Westborough, Massachusetts
Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. I is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.
What we do
HPI is unique. A respected industry leader that has been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you will contribute to ideas that make a real difference for employers and employees nationwide. There is not a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.
What you will do
The COBRA Specialist is responsible for co-ordination and processing of daily activity relating to the administration of COBRA. The Specialist will also interact directly with both plan sponsors and plan participants to provide accurate and current information. The Specialist will also work closely with Account Managers during the implementation process for new groups and renewal of existing business.
In this role, you will also:
Coordinate the production and distribution of COBRA continuation notices
Provide customer service to plan participants regarding COBRA continuation
Maintain and update client rosters of pending and active plan participants
Generate and provide reports to clients on current pending and pending plan participants
Coordinate the scanning and processing of COBRA documents
Process COBRA payments in accordance with client-specific instructions
Update paid-thru dates in Claimfacts
Manage the termination of benefits for plan participants, including communication with clients and relevant parties (ex. Rx and dental companies)
Issue benefit termination notices to plan participants due to nonpayment or ineligibility
Notify plan participants when their COBRA extension is nearing its end
Revise letters and documentation in accordance with updates to COBRA laws and regulations
What you bring
High school diploma or equivalent education
Three to five years’ related experience
Communicates effectively, both verbally and in writing
Ability to work both independently and as a team member
Ability to multitask efficiently and accurately
Must be detailed, analytical and accurate
Recognize the need for follow-thru and follow-up
Ability to work within specified timeframe and meet deadlines
Recognize and maintain confidentiality of work materials as appropriate
Comprehend and communicate Plan Document guidelines
Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint
Why choose us?
Our space is a reflection of who we are—innovative, open and collaborative.
Love to get creative? We do too. Brainstorm in one of our team break-out rooms.
We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.
We offer our employees flexible work arrangements including remote and hybrid options (depending on the position)
We are a people-first company and value giving back to our community. Ask us about our RISE Committee and volunteer opportunities.
Benefits
We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life. Check out some of the benefits we offer:
Medical, Dental and Vision Coverage
Prescription Drug Coverage
Fitness Reimbursement Benefit
Tobacco Cessation Program
Employee Assistance Program
Flexible Spending Account & Health Savings Account
401(k) and Profit-Sharing Plan
Quarterly Bonuses
Generous Paid-Time Off
Volunteer Days
Education Assistance & Professional Development Opportunities
….and much much more!
So, think you want to join the HPI team? We hope to hear from you!
You can read more about us at hpitpa.com/about-us/careers/
EEO/AA/M/F/Vet/Disability Employer