Robert Half Customer Service Representative in Westborough, Massachusetts
Join our clients as a Customer Service Representative and play a vital role in delivering exceptional service to our customers. Responsibilities include handling inquiries, processing orders, managing prescriptions, and assisting with shipping. If you're a proactive problem-solver with excellent communication skills, apply now to join our team!
For immediate consideration please call Allison Brown at 508.205.2121
Your responsibilities will include:
Developing a comprehensive understanding of our products, order processing systems, and quality requirements, ensuring you can provide knowledgeable assistance to customers.
Handling incoming telephone inquiries and requests from customers and leads, delivering prompt and professional responses.
Managing order requests through various channels, including telephone, mail, fax, email, and website, while ensuring accuracy and efficiency.
Coordinating with internal teams to fulfill customer orders, including checking stock availability and managing backorders.
Requirements - Customer service experience
Purchase Orders experience
Call Center Customer Service experience
Shipping experience preferred
AA or BS/BA in Accounting or related field preferred
Skilled in Spreadsheet and ERP system
Outstanding data entry skills
Be able to prioritize workload and perform in a fast-paced and challenging environment
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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