Massachusetts Veterans Jobs

MassHire JobQuest Logo

Job Information

Olympus Corporation of the Americas Global Supplier Quality Manager in Westborough, Massachusetts


Workplace Flexibility: Hybrid

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.

Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View

We deliver on our purpose and our core values by staying True to Life.

Job Description

The purpose of this role is the manage the medium to long term Olympus quality strategy for externally sourced specific categories to provide optimized quality assurance and regulatory compliance of externally sourced materials and service.

The Supplier Quality Manager (SQM) is responsible for supplier quality for one or more global categories, works together with the global and regional Category Manager. The SQM is in charge of the entire supplier management activities, including Supplier Approval, Supplier Auditing, Supplier Quality Assurance Agreements, Supplier development support and Supplier evaluation support. The role will support supplier selection activities and developing the category strategy together with the category manager. They will provide leadership, strategy, vision, oversight, training and mentoring to the supplier of the category they are responsible for and support the local/regional organizations in case of escalations.

Job Duties

  • Ensures the qualification and approval of suppliers.

  • Performs regular supplier audits and initiates and monitors required measures.

  • Decides on the debarring / deactivation of suppliers.

  • Prepares and executes global/regional and local quality assurance agreements on behalf of Olympus and makes sure Olympus commitments are held in all sites.

  • Works in a joint team with global/regional procurement and supply chain management for supplier selection, supplier evaluation, supplier development, supplier risk management.

  • Participates in category (strategy) boards of the category.

  • Leads supplier improvement projects.

  • Analyzes supplier quality KPIs, makes necessary decisions and initiates actions as required.

  • Acts as first escalation level for local Supplier Quality Engineers regarding product related quality issues.

  • Develops and executes vision and strategy for the supplier quality assurance activities together with the Category Manager for suppliers of the category and promotes the strategy within the organization.

  • Supports facility audits by outside agencies (i.e., FDA, ISO / MDSAP.

Job Qualifications


  • Minimum requirements are a BA/BS degree or equivalent in a Life Science, Engineering, or Physical Science with an advanced technical degree and MBA preferred.

  • Minimum of 5 years of experience in supplier quality management.

  • Demonstrated comprehensive expertise in the applied interpretation of worldwide regulatory standards and laws applicable to the medical device e.g., ISO, QSR, GMP, jPAL, cCMP.

  • Knowledge of and experience in supplier management of suppliers with global/regional footprint.

  • High level of quality tools and methodology skills (e.g., 8D, 5-Whys, FMEA, IQ/OQ/PQ).

  • Excellent written and oral communication and organizational, project management skills.

  • Certified Supplier Quality Auditor.

  • Contract negotiation skills.

  • Since this is a Global/regional role, the individual will be expected to schedule meetings that work for multiple time zones (global) and well as 30%-40% travel should be expected.


  • Excellent intercultural skills with diverse cultural approach.

  • A self-starter motivated and able to positively motivate others. Demonstrates the highest ethical standards, actively promotes trust, respect and integrity in all dealings both inside and outside Olympus.

  • Focused, target driven with a positive, can-do attitude and a desire to improve patient experience as well as company performance.

  • Since this is a global and /or regional role very good English language knowledge.


Why join Olympus?

Here, people matter—our health, our happiness, and our lives.

  • Competitive salaries, annual bonus and 401(k)* with company match

  • Comprehensive Medical, Dental, Visions coverage effective on start date

  • 24/7 Employee Assistance Program

  • Free virtual live and on-demand wellness classes

  • Work-life balance supportive culture with hybrid and remote roles

  • 12 Paid Holidays

  • Educational Assistance

  • Parental Leave and Adoption Assistance

  • Volunteering and charitable donation match programs

  • Diversity & Inclusion Programs including Colleague Affinity Networks

  • On-Site Child Daycare, Café, Fitness Center**

*US Only

**Limited locations

We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at .

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit .

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough ||