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eClinicalWorks Internal Auditor in Westborough, Massachusetts


We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud-based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that’s where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they’re really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.


This person will audit various aspects of data to ensure accurate and timely billing is being performed. In this role you will work with billing account managers and other auditors to document audit findings, coordinate testing and remediation of controls, assist with action plans to minimize ongoing risks, and ensure compliance to company policies and invoices


  • The applicant will be responsible for maintaining and updating the audit database

  • Handle Audit exception, escalations and troubleshoot the problem.

  • The applicant will have the opportunity to participate in various routine and non- routine audits.

  • The role will focus on assisting the Audit Team with all phases of the audit process, execution, reporting and documentation.

  • The applicant will work with the team to provide audit findings and reporting them

  • Providing customer service and troubleshooting audit issues

  • Designing and maintaining audit documentation

  • Accountable for outstanding customer service to all external and internal customers.

  • Develops and maintains effective relationships through effective and timely communication.

  • Takes initiative and action to respond, resolve and follow up regarding audit issues in a timely manner

  • Other duties as assigned


  • Bachelor's degree

  • Proficiency in Excel

  • 2+ years in billing/invoicing


  • Excellent oral and written communication skills

  • Strong analytical still and ability to multitask

  • Ability to work well independently and as part of a team

  • Strong desire to learn

  • 3-6 years of work experience preferred

eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)