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United Site Services Manager Shared Services - Billing in Westborough, Massachusetts

About USS

You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

THE USS DIFFERENCE

  • One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.

  • The largest inventory of equipment in the country.

  • Coast-to-coast coverage with over 130+ locations in 27 states — and growing!

Primary Purpose

About USS

You may not notice United Site Services, but we are always there - at construction sites, industrial facilities and live events all across America. We take pride in providing essential services like portable restrooms, portable sinks, temporary fence and more for customers across 25 states. Join a company that makes a difference in communities across the country while providing for yourself and your family.

Role Description

Manage & lead the Shared Services team, with a primary focus around (fill in one of these- Account Resolution, Account Disputes, Subcontracting, Billing, Cash Applications team)

Essential Functions

Lead, motivate, and guide the members of our Shared Services teams to the highest level of performance. Promote and maintain an environment that encourages and rewards teamwork and collaboration. Work closely with the Senior Director of Shared Services or VP Finance to define and monitor KPI's of the Share Services teams, with a primary focus around (fill in one of these- Account Resolution, Account Disputes, Subcontracting, Billing, Cash Applications team) Process payroll and maintain all attendance records to ensure compliance with USS policy. Confidentiality and HR compliance must be maintained at all times. Assist in the on boarding of new Shared Services Associates. Support team with special projects and workflow process improvements. Lead on-going ERP transformation work streams to ensure business requirements are met & adhered to

Qualifications

  • Strong understanding of the Company's equipment, products, and services Computer knowledge (Microsoft Office)

  • Well organized and ability to work under timelines and constraints Analytical, process oriented, and ability to focus on details for long periods of time.

  • Strong knowledge on laws and regulations concerning credit and collection issues, such as lien laws, bonds and forcible guarantees of payment.

  • Excellent oral and written communication skills and ability to tailor communication to audience

  • Should be a resourceful person and perform in a professional manner.

Physical Requirements

  • Sit while answering phones or reply to emails

  • Use hands and fingers to handle, control or feel objects tools or controls

  • Repeat the same movements when entering data

  • See details of objects that are less than a few feet away

  • Speak clearly so listeners can understand

  • Understand the speech of another person

  • Focus on one source of sound and ignore others

  • Hear sounds and recognize the difference between them

  • See differences between colors, shades and brightness

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.

  • Paid Time Off (pro-rated for Part-Time employees)

  • Paid Holidays

  • Medical/Pharmacy

  • Dental

  • Vision

  • 100% Employer-Paid Short-Term Disability

  • 100% Employer-Paid Long-Term Disability

  • 100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

  • Voluntary Employee Life & Accidental Death and Dismemberment

  • Voluntary Spousal Life

  • Voluntary Dependent Life

  • Hospital Indemnity, Accident and Critical Illness

  • Commuter/Transit Account

  • Healthcare Flexible Spending Account

  • Dependent Care Flexible Spending Account

  • Health Savings Account

  • 401(k) with employer match

  • 100% Employer-Paid Employee Assistance Program (EAP)

  • Employee Discounts

Physical Requirements

  • Sit while answering phones or reply to emails

  • Use hands and fingers to handle, control or feel objects tools or controls

  • Repeat the same movements when entering data

  • See details of objects that are less than a few feet away

  • Speak clearly so listeners can understand

  • Understand the speech of another person

  • Focus on one source of sound and ignore others

  • Hear sounds and recognize the difference between them

  • See differences between colors, shades and brightness

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

  • Holiday & Paid Time Off (pro-rated for Part-Time employees)

  • Medical/Pharmacy

  • Dental

  • Vision

  • Employer-Paid Short-Term Disability

  • Employer-Paid Long-Term Disability

  • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

  • Voluntary Employee Life & Accidental Death and Dismemberment

  • Voluntary Spousal Life

  • Voluntary Dependent Life

  • Hospital Indemnity, Accident and Critical Illness

  • Commuter/Transit Account

  • Healthcare Flexible Spending Account

  • Dependent Care Flexible Spending Account

  • Health Savings Account

  • 401(k) with employer match

  • Employer-Paid Employee Assistance Program (EAP)

  • Employee Discounts

Salary Range

$80,000.00 – $160,000.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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