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Health Plans, Inc. Payment Processing Specialist (On-Site/Hybrid) in Westborough, Massachusetts

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

What you’ll do

Reporting to the Director of Enrollment & Billing, the Payment Processing Specialist is responsible for the facilitation of the payment process across Health Plans, Inc.’s client base.

In this role, you’ll also:

  • Coordinate claim, broker and vendor payment processing as it relates to the clients’ plan expenses.

  • Coordinate invoicing processes as it relates to client and member billing.

  • Compile and audit various daily reports pertaining to the payment process.

  • Research and resolve remittance questions and situations.

  • Communicate with claim examiners, account managers and various other departments according to internal and client needs.

  • Communicate with outside vendors to insure the issuance and integrity of checks and EOBs created during the check run process.

  • Facilitate cross-departmental projects pertaining to billing, funding and enrollment that impact the validity of payments issued by the department.

What you bring

  • High School Diploma or equivalent

  • One to three year’s experience in accounts payable, invoicing or general accounting

  • Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint

Why choose us?

  • Our space is a reflection of who we are—innovative, open and collaborative.

  • Love to get creative? We do too. Brainstorm in one of our team break-out rooms.

  • We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.

  • Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

  • We offer our employees flexible work arrangements including remote and hybrid options (depending on the position)

  • We’re a people-first company and value giving back to our community. Ask us about our RISE Committee & and volunteer opportunities.

Benefits

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life. Check out some of the benefits we offer to our employees:

  • Medical, Dental and Vision Coverage

  • Prescription Drug Coverage

  • Fitness Reimbursement Benefit

  • Tobacco Cessation Program

  • Employee Assistance Program

  • Flexible Spending Account & Health Savings Account

  • 401(k) and Profit-Sharing Plan

  • Quarterly Bonuses

  • Generous Paid-Time Off

  • Volunteer Days

  • Education Assistance & Professional Development Opportunities

  • ….and much much more!

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at hpitpa.com/about-us/careers/

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