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A. Duie Pyle, Inc. Account Manager - Dedicated in Westfield, Massachusetts

Description

A. Duie Pyle is the Northeast’s premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924 and with over 3,200 employees, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of 24 LTL Service Centers, 11 strategically located warehouses, Dedicated fleet operations and specialized truckload services through Pyle Logistics.

A. Duie Pyle Dedicated prides itself on delivering the most personalized customer service in the industry, with much of our success due to our professional, team-oriented drivers. While all drivers are hired for and consistently work a primary account, to maintain our service standards, there are occasions we request members of the Dedicated team provide temporary assistance at other accounts during surge periods.

A. Duie Pyle, Inc. is looking for a Dedicated Account Manager in Westfield, MA!

This is a unique opportunity to join a family-owned, industry-leading, employee-focused company.

This position will be responsible for the overall account management for the dedicated customer and also the ability to drive when needed.

  • Start up and fluid scheduling for a fast paced customer

  • On call for driver and customer needs

  • Dynamic routing using our routing software (must be comfortable learning this system)

  • Daytime and heavy city focus

  • Optimize schedule daily

  • On site with customer – positive and concise Interaction and communication a must

  • Candidate will deal with all aspects of customers business – work with sales and customer service to schedule Deliveries

The Dedicated Group offers a unique regional truckload alternative for the Northeast. Our dedication to serving a single region within the U.S. has spanned more than 8 decades. Custom Dedicated Group continues to operate today with the greatest knowledge of our customer’s shifting supply chain logistics, and the know-how to respond to a Northeast footprint with demanding, time-sensitive needs that can change every day.

Requirements:

  • Previous transportation management experience in a dedicated environment preferred

  • Experience with load planning and driver management

  • Must possess good organizational skills

  • Must possess a solid customer service background

  • Proficiency with computers, including MS Office

  • Ability to be on-call during driver work hours

  • Understanding and knowledge of DOT regulations

  • Effective communication and customer service skills with the ability to represent the Company in a positive, professional manner

  • TMW and People Net knowledge a plus

  • P+L responsibility

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status

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