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Staples Assistant Store Manager in Westfield, Massachusetts

Description

Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver. As a Retail Sales Manager (i.e. Assistant Store Manager), you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll drive sales in our retail, technical services portfolio and business-to-business network. Your team will focus on exceptional customer service while helping them find products and providing answers & total solutions.

Get great perks.

  • Bonus plan, flexible full-time hours/shifts, weekly pay and generous paid time off

  • Compensation is based on qualifications and experience. Staples reserves the right to pay more or less.

  • Full medical benefits package, 401(k) with company match, and many more benefits

  • Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Provide strong leadership in community, customer service, sales, and team development.

  • Ensure that the store culture embodies Staples values and its commitment to the community

  • Promote a consultative and customer centric environment for the small business customer

  • Lead and develop a high-performing team focused on exceptional service, consultative selling, total solutions and achieving targeted sales goals and profit margins

  • Empower your team to learn, grow and deliver through teaching, coaching and inspiring

  • Build out your network of repeat business customers and present them with appropriate solutions

  • Hold yourself and your team accountable for flawless execution of operational excellence

  • Share responsibility as the “Manager on duty”, total store operations and other duties as assigned

  • Be flexible to perform other duties as needed or assigned

Qualifications

Essentialskills and experience:

  • 2+ years leading a sales team in aretail or service environment

  • Experience leading a team in acustomer-centric, solutions-based environment

  • Must be able to engage and speak tocustomers and understand their needs

  • High School diploma or equivalent (Bachelor’sDegree preferred)

  • Ability to lift/move materials in the 10-50 pound range, climb ladders, standand walk continuously

  • Staples does not sponsor applicants for work visas forthis position

Preferred skills andexperience:

  • Experience using financial metricsto track sales progress to drive profitable sales and margins

  • Ability to network and engage withthe community

Click to learn more about the employee benefits, programs and perks offered at Staples. (https://recruit.smashfly.com/SmashFlyMedia/Docs/17604/17604_20380_PR23016_BOS_CWW_RTL_FLD_CROS_HR_Benefits_Promo_Flyer_r1%20(2).pdf)

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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