ARAMARK Dietary Worker - West Mass Hospital - Patient Services in Westfield, Massachusetts
Position Summary: The Dietary Worker provides patient customer service via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Provides patient customer service by takings phone calls and entering patient meal orders
Directs patient inquiries regarding meal and nutritional needs to appropriate parties
Utilizes software to record patient orders
Maintains general knowledge of therapeutic diets to ensure meal orders are process accurately
Works closely with doctors, nurses, and the room service team to ensure accurate patient nutrition
Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards
Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.
Other duties and tasks as assigned by manager
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.
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