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ARAMARK Dietary Worker - West Mass Hospital - Patient Services in Westfield, Massachusetts

Position Summary: The Dietary Worker provides patient customer service via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Essential Functions:

  • Provides patient customer service by takings phone calls and entering patient meal orders

  • Directs patient inquiries regarding meal and nutritional needs to appropriate parties

  • Utilizes software to record patient orders

  • Maintains general knowledge of therapeutic diets to ensure meal orders are process accurately

  • Works closely with doctors, nurses, and the room service team to ensure accurate patient nutrition

  • Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards

  • Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.

  • Other duties and tasks as assigned by manager

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.