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Baystate Health Supervisor, Nursing Noble in Westfield, Massachusetts

Baystate Noble Hospital (Baystate Noble) is a 85-bed acute care community hospital helping people in the Greater Westfield community. We offer direct access to world-class technology, diagnostics, and specialists. Together, we passionately work to ensure that you have access to exceptional healthcare, close to home. Our skilled and compassionate nurses and medical support staff offer an ideal combination of “high tech” and “high touch,” complementing an outstanding team of doctors. The newly-renovated Fowler Unit provides behavioral health services such as suicide screening and assessments.


  • PPE and Safety

  • Professional development and growth

  • Member of a multi-disciplinary dedicated team


The Clinical Nursing Supervisor is responsible for the safe and effective management of patient care. The supervisor is responsible for translating the philosophy, objectives, policies and procedures of the hospital and inpatient services.


1) Coordinates patient care activities across all units/departments for a designated shift. Acts as senior administrator on duty for patient care areas and other departments when unit and department managers as appropriate. Responds to patient care issues, investigates complaints and occurrences. Completes essential administrative reports for the shift, including occurrence reports in a timely manner. Understands labor-management contract and implements all essential components during shift assigned.

2) Monitors and insures excellence in the clinical practice of nursing and the delivery of patient care on the nursing unit. Ensures the clinical competence of staff through the direct interaction and observation, ongoing evaluation of patient outcomes and feedback from other members of the health care team. Administers direct nursing care to patients to role model appropriate patient care interventions. Maintains competence in clinical skills: IV starts; medical administration; computer/CIS skills; IVAD/CIS access; and patient care protocols. Serves as clinical expert for patients, families, staff and other departments. Rounds on every unit as often as needed during designated shift.

3) Assists in the orientation of staff, monitors patient care, and makes direct observations of the outcomes of care. Provides feedback to staff to promote growth and development. Collaborates with nurse manager and nurse educators to promote competent practice. Identifies opportunities for education through observation, dialogues, and review of policies and procedures.

4) Monitors patient care activities determining patient care needs, staff competencies and available resources. Directs resources as needed to meet patient care requirements. Calls in additional staff to meet patient care requirements. Updates ANSOS to facilitate compilation of accurate productivity and attendance reports. Documents variances in staffing utilizing computer generated scheduling system. Works with nurse manager and staff coordinator to anticipate staffing needs on other shifts

5) Attends departmental meetings monthly. Communicates directly with clinical manager regarding patient care issues or staff performance issues as needed. Participates in at least one department and/or hospital committee. Assures adherence to hospital policy and compliance with regulations concerning control of medications. Maintains good interdepartmental relations. Adheres to Franklin Medical Center’s policies, including appearance, attendance and punctuality.

6) Engages in continuing education activities with an emphasis on leadership/ management. Is a member of a professional nursing organization. Exemplifies the Baystate Best operating principals in all interactions.


  • Full-time 36 hours

  • First Shift

  • Baystate Noble, Westfield MA


  • MA RN License Required

  • CPR BLS Required

  • Must have 4 or more years of clinical experience an an RN

  • Minimum of 2 years supervisory-management experience

  • Any exception must be approved by the CNO

  • Baystate Health required competencies per department


1) Consistently positive performance appraisals in key areas: patient/customer service skills; communication, interpersonal relationship building; conflict management.

2) Strong clinical performance.

3) Serves as role model.

For more information, please visit us online at: or interact with us socially at or on Twitter @BaystateCareers.

All correspondence can be directed to:

Kristine Baptiste

Senior Talent Acquisition Consultant

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Associates of Science: Nursing (Required), Bachelor of Nursing Degree


Advanced Cardiac Life Support - Other, Registered Nurse - State of Massachusetts

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

  • Baystate Medical Center in Springfield

  • Baystate Children’s Hospital (located at Baystate Medical Center)

  • Baystate Franklin Medical Center in Greenfield

  • Baystate Wing Hospital in Palmer

  • Baystate Noble Hospital in Westfield