Job Information
Johnson Controls SAAS Specialist (Westford MA or Remote) in Westford, Massachusetts
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe.
You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
Competitive salary and bonus planPaid vacation/holidays/sick timeComprehensive benefits package including 401K, medical, dental, and vision care - Available day oneExtensive product and on the job/cross training opportunities with outstanding internal resourcesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCheck us Out: Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY
What you will do
Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement.
In this role, you will be responsible for the installation, configuration, maintenance and troubleshooting of Physical Security / Access Control and Video Systems server headend on physical, virtual and cloud OS instances.You will Install, maintain and support Windows and RHEL OS, Red Hat Open Shift, SQL Server and VPN tunnel devices on Azure and AWS environments.Additionally, you will maintain, configure and diagnose Software House and American Dynamics (core-products) and the connection to hardware devices on customer premises.You will also provide system cost and performance management reports to customers.
How you will do it
Setup Cloud virtual environments to perform core product deployments for remote hosting.
Interface with Sales and System Integrators and End Users for technical project conditions required within the specific projects.
Assist Application Sales Engineering in feature demonstrations.
Perform system migrations, upgrades, maintenance of core-product headend.
Conduct webinars and other technical training modules for customers on product or solutions implemented
Maintain Active Directory, group policies and other infrastructure services for server maintenance.
Maintain and manage Azure or AWS environment for hosting servers.
Maintain RHEL OS, Red Hat Open Shift for microservices used by the core product.
Develop a library of scripts to automate cloud environments and containers.
Administer Software House CCURE 9000 and American Dynamics victor system Application
Document system deployments and technical environments
What we look for
Required
High School Diploma
2+ years of experience in MS Azure or AWS Administration
Knowledge of Information Technology background required
SQL/T-SQL Skills strongly desired
Knowledge of networking infrastructure (LAN, WAN, VPN) and protocols (TCP/IP)
Knowledge or understanding of Azure or AWS Administration
Experience in the administration and performance tuning of application stacks
Strong communication skills
Excellent customer service and problem-solving skills and sense of urgency.
Ability to effectively handle multiple priorities, working remotely with minimal supervision and high level of attention to detail
Ability to be a team player at all levels of Johnson Controls and customer organizations
Ability to travel about 30% throughout the assigned United States.
Excellent written & verbal communications
Microsoft Office, database, spreadsheet and presentation software proficiency.
Preferred
Physical Security Industry preferred.
Knowledge of CCURE 9000 and American Dynamics victor is preferred.
BS in Information Technology, Computer Science, or equivalent combination of education and experience
Microsoft Certified Azure Administrator or AWS SysOps Administrator
Scripting skills preferred for success at this position
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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law (https://www.johnsoncontrols.com/-/media/jci/careers/landing/eeo-is-the-law.pdf) . If you are an individual with a disability and you require an accommodation during the application process, please visit here.