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Williams College* Area Coordinator in Williamstown, Massachusetts

We are pleased to announce openings for two Area Coordinators (ACs), who will be responsible for supporting students residential experience on campus, as members of the Residential Life & Housing (RLH) team within the Office of Campus Life (OCL). The ACs are highly-visible, student-facing roles focused on supporting students and student residential leaders through a four-year developmental arc of residential living and learning at Williams. Responsibilities include (but are not limited to): Assist in training, advising, and mentoring residential student leaders (RSLs); Create and execute a set of developmental residential programs that focus on 1) health & wellness, 2) community building, and 3) personal development; Support and advise RSLs on community building initiatives and programming Support and advise RSLs and students with conflict resolution using restorative practices and mediation; Work closely with RSLs to help them build community, identify student trends and needs, and support overall efforts to develop sense of belonging and identity within the residence halls and houses; Track all aspects of residential operations, including administrative tasks and housing plans and expectations in collaboration with the OCL housing team; Meet regularly with the RSLs, individually and as a group, to build & maintain positive collaborative relationships across the team; Escalate issues as needed, to be followed up on by OCL staff or the correlated Class Dean (or by CSS in emergencies); Support and assist the Assistant Director for Housing Operations with housing check-in & check-out, including key distribution/collection and room condition reports; following up on area damages; housing assignment/lottery processes; housing accommodation requests; student storage program logistics; Serve in the AC On-Call Rotation for after-hours & weekend support, to help resolve situations and provide emergency and crisis support for a variety of situations, including mental health distress, health issues, noise complaints, maintenance issues, etc.; will involve coming to campus as needed; Assist with and support programming efforts of the broader OCL team. Qualifications & Experience Experience in leadership development, collaborative dynamics, and team building; Experience in student crisis response and support; Conflict resolution, mediation, and dialogue facilitation skills; Experience with and commitment to supporting diverse, equitable, and inclusive communities; direct experience in DEI work is desirable; Innovative programming experience in the areas of wellness, community building, and personal development is desirable; Strong people skills, a friendly and approachable demeanor, and the ability to calmly de-escalate difficult situations; The ability to work independently with self-motivation & flexibility while concurrently working positively & collaboratively as a member of a highly-developed, enthusiastic professional team; Proficiency in Microsoft Office and Google Suite; understanding of internet for marketing and website updating (WordPress desirable); ability to quickly learn additional specialized college software/databases, including StarRez; Strong attention to detail & strong organization skills; Experience and/or education in residential life, orientation, or a related student affairs area; knowledge of college student development theory and practice is desirable; Bachelor's degree and a minimum of 2 years related experience required, or equivalent education & experience. Master's degree preferred. Recent grads with undergraduate RA experience will be considered. These are year-round, live-on, administrative positions. In addition to the college's excellent benefits package, each AC is provided with a furnished apartment adjacent to campus, as well as a meal plan during academic periods. Pay range is from $40,000 to $47,000 commensurate with experience. Job band 3-A.