Randstad US Customer Service in Wilmington, Massachusetts
salary:$20 - $23 per hour
date posted:Tuesday, September 14, 2021
industry:General storage service
Are you a planning, communication, and customer service expert? Our North Shore client is looking for Call Center/Administrative Representatives to join the team. This person will take inbound and make outbound calls for a variety of customer and partner related issues. We are looking for someone with a great attitude, strong phone presence, and a passion for helping people.
Maintains assigned customer accounts, which include, but not limited to, order processing, end of month inventory reconciliation reports/statements and inbound receipts. • Possesses a sense of urgency regarding customer shipments and issues; troubleshoots shipment issues in a timely manner. • Answers a high volume of calls in a fast paced work environment for all incoming phones within the Company. Directly assists customers or transfers calls to appropriate individuals. • Arranges for pick up requests, and provides shipping documents to customers. • Assists Warehouse employees with any problems/issues at time of delivery, shipments, etc
Customer Relationship Management
- No Degree Required
Years of experience: 2 years
Working hours: 8 AM - 4 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
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