Massachusetts Veterans Jobs

IT Network Manager

Location:

Wilmington, Massachusetts

Job ID

2403389

This is a hybrid position with an on-site requirement 2x per week in Wilmington, MA.

The IT Network Manager oversees all aspects of the organization's network infrastructure, including LAN, WLAN, and WAN equipment, as well as managing the Cisco VOIP system. This role involves evaluating the current network for enhancement opportunities, supervising hardware and software installations, and facilitating staff training for seamless technology transitions. Additionally, the IT Network Manager ensures system reliability, provides VoIP support, and strategizes the company's voice and data network development. Managing a dedicated team for 24x7 network operations, collaborating with vendors, and delivering network performance metrics are also key responsibilities.

Responsibilities:

• Evaluate the current network to identify areas for enhancement or upgrades.

• Oversee the installation of new hardware and software.

• Train staff on new equipment and applications for smooth transitions.

• Monitor the system to maintain uninterrupted service.

• Support VoIP systems, including Cisco Call Manager, Unity, and Gateway administration.

• Manage LAN, WLAN, and WAN equipment, ensuring efficient setup and support.

• Define strategy and roadmap for the company's voice and data network.

• Monitor WAN for outages, collaborating with vendors to resolve issues.

• Work on vendor RFPs, analyzing proposals for network improvements.

• Collaborate with vendors to implement and remove data services.

• Provide KPIs for the data and voice networks.

• Manage a team for 24x7 network operations, offering guidance and feedback.

Qualifications

Requirements:

• Bachelor's degree in computer science, information technology, or related field preferred.

• 7+ years of experience in network management, particularly with Cisco hardware.

• Proficiency in Cisco VOIP systems, including Cisco Call Manager, Unity, and Gateway administration.

• Strong leadership and management skills, with experience in team supervision.

• Knowledge of hardware and software firewalls, IDS, and load balancers.

• Ability to develop strategies and roadmaps for voice and data networks.

• Excellent communication and interpersonal skills for internal and external interactions.

• Experience in monitoring and providing KPIs for data and voice networks.

• Certifications such as CCNA, CCNP, CCIE, or CISSP are preferred.

• Familiarity with Software-Defined Networking (SDN) is advantageous.

• Prior experience in IT management, networking, and cloud integration/migration is a plus.

• Availability for on-call duties 24x7x365.

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

UniFirst is an equal opportunity/affirmative action employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or

call 800-347-7888 to let us know the nature of your request.