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Symbotic Principal Site Quality Engineer in Wilmington, Massachusetts

In this newly created position, work with suppliers, sub-tiers, engineering, program team, and sourcing to drive high levels of quality and field reliability in critical sub-systems and components. Specifically, interface with customer and field issues and examine processes end to end with a focus on critical controls points. This position supports our major site customers for Symbotic. Applying statistical and reliability methods this position will examine the field data, bot health, subsystem/components defects, and site quality concerns. This position will require both a collaborative nature and ability to influence across organizational lanes at Symbotic, suppliers, and customers. In this role: Perform Site Quality activities focused on daily and weekly updates on bot health and performance utilizing dashboards and KPIs. Communicate issues across our operations team and driving closed loop problem resolution with bot manufacturing and engineering. Plan, execute, and manage quality activities with suppliers & sites, setting a high standard so quality issues are prevented or minimized. Essential Duties: * Drive data analysis of major performance concerns at sites- downtime, suspects, and PDN * Identification of KPIs for quality at site and generation of site quality dashboards * Run incoming inspection of new equipment at new sites * Support deeper understanding of material usage and nonconformances * Help develop and support returns management process for FRUs and equipment * Apply problem solving methods to determine root cause analysis of site quality issues * Manage Supplier Quality related activities for purchased materials. * Focus on quality issue resolution via an 8-D based Supplier Corrective Action request process. Resolve quality issues via structured quality methods in order to ensure efficient and effective root cause analysis, and corrective / preventive actions that ensure there is no recurrence. * Orchestrate first article inspection / first production inspection, and ongoing inspection plans that are aligned with supplier’s capabilities, quality history and Symbotic product needs. * Develop and perform analysis in support of system design, performance prediction, diagnostics, and post-performance analysis * Inspire others to share acquired knowledge and can take a supportive role during technical discussions * Set up and use dashboard to communicate status and drive suppliers and vendors in the execution of quality system * Drive quality audits of vendor, site, and equipment suppliers * Liaise with other Symbotic departments to successfully contribute to the organization’s goals * Ability to travel up to 30% * BSME, BSCE, BSCS, or BSIE degree and 12 years industry experience. * Strong process engineering fundamentals with the ability to identify critical control points * Strong hands-on project management and teamwork skills with demonstrated ability to consistently establish and meet aggressive timelines. * Ability to build and maintain productive cross-functional relationships. Demonstrated ability to prioritize in a dynamic environment. * Experience in all aspects of quality management: quality concepts/tools/methods (FMEA, DOE, MSA, GRR, 8D, etc.) * Quality monitoring measures, use of statistical process control methodologies, and data analysis * Tenacity to getting things done and not accepting the norm, being adaptable to constantly changing situations. * Cross functional experience in Procurement and Supplier Relationship Management * Effective communicator. Able to work effectively with global, cross-functional stakeholders. * Certified or previously certified auditor for ISO 9001, AS9100, etc. preferred. * CQE, Six Sigma Black Belt preferred (must show deep core knowledge) – no Green Belts * Product launch leader experience (experience working collaboratively across multi-disciplinary team bringing product to market) * Solid understanding of DOE and regression methods coupled with strong understand of the effects of variance in product and manufacturing systems * Experience in reliability methods and failure mode analysis (DFMEA, PFMEA) * Cross over experience in product design, reliability, and quality * Familiar with statistical process control software such as SAA, Minitab, and JMP and Mat lab. Advanced excel silks to organize and treat data * Understanding of root cause analysis (8D, A3) * Strong quantitative and analytic skills; capable of translating findings into business actions * Excellent ability to lead guide and lead teams in a collaborative environment * Ability to present written and verbal presentation to engineering and manufacturing senior management Symbotic offers competitive compensation and a dynamic, growing company environment. Benefits include very comprehensive coverage for medical, dental, life, disability, flexible spending accounts, and more. /Symbotic is an equal opportunity employer. We do not discriminate based on age, gender, physical or mental disability, nation of origin, veteran status, religious beliefs, sexual identity or expression. Symbotic supports a diverse workforce and we are committed to a work environment free of discrimination and harassment, where all are treated with dignity and respect./