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Robert Half Collections Specialist in Woburn, Massachusetts

Description Candidates with a strong sense of ownership and attention to detail might be interested in our Collections Specialist opening. Contact Robert Half today to build your career as a finance professional as a part of a growing team. Based in the Woburn, Massachusetts region, this long-term contract / temporary to hire role is a great opportunity for a Collections Specialist.

How you will make an impact

  • Administer all billing and reporting activities in response to deadlines

  • Attend to inbound and outbound collections calls and correspondence

  • Oversee and update customer files to ensure data accuracy

  • Record all customer payments to the correct reports

  • Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries

  • Abide by all rules and regulations established by the Federal Fair Credit Reporting Act

  • Guarantee the processing of payments

  • Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Accurately process bankruptcy filings when received Requirements - Strong communication skills and able to receive criticism well

  • 2-3 years of prior high volume collections experience

  • Collections experience

  • Earlier experience working with various types of accounting software desired

  • AA or BS/BA in Accounting preferred

  • Effectively analyze customer accounts make decisions based on said analyses

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:/// .