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Digital and IT Senior Analyst – Manufacturing & Quality

Location : Woburn, MA, United States

Job Family : Information Technology

Job Type : Regular

Posted : Mar 4, 2024

Job ID : 47122

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Job Description

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PARKER CHOMERICSis a global supplier of EMI shielding, thermal interface materials, plastics and optical products. We offer a worldwide network of applications engineering support, manufacturing facilities, and sales offices. With stocking and fabrication on five continents, our products are available anytime, anywhere.

With Headquarters in Woburn, MA, Parker Chomerics is part of a global Fortune 500 company but has a small company feel. We thrive on high performance teams that are empowered to make decisions on both a big and small scale. We strive to make a positive impact on the lives of our employees by establishing an inclusive, caring and friendly work environment. We encourage the continued education and skill development of our teams and offer advancement opportunities at a global division. If you’re looking for a fast paced, collaborative environment where you can be at the cutting edge of engineering solutions, look no further.

Position Summary

This position will play a critical role in our business transformation journey which involves migration from legacy systems to industry 4.0 and enterprise digital systems like MES (SAP ME & DMC), LIMS, MAM, QMS in the Make-to-Order process domain. In this role, you will be a subject matter expert for business processes, workflows, systems, and data.

The Digital & IT Senior Analyst (Manufacturing & Quality) should have excellent analytical skills to understand and meet business requirements, solve problems using best practices and standard IT solutions. This is a hands-on systems/data analysis and project management role, that collaborates with the business users, technical teams, and vendors for solution implementation projects. You will play a champion role in identifying business requirements, analyzing current state business processes and systems, mapping requirements to future state system capabilities, and configuring, training, implementing, and supporting enterprise solutions.

The role will also be responsible for maintaining/supporting our legacy systems in the interim state and enhancing/maintaining future state systems post project implementation for reliable functional performance, conducting root cause & corrective actions, and working with business stakeholders and IT teams to drive improvements.

Responsibilities:

· Lead/Define Manufacturing Execution implementation strategy for Division, gather functional requirements, design and prototype, test, train, define support procedures, implement solutions.

· Actively engage with business partners by eliciting requirements, conducting workshops, consulting solutions and design

· Conduct & document business process analyses, modeling, needs assessments, and cost/benefits analyses to align IT solutions with business initiatives.

· Define project requirements by identifying project scope, schedule, milestones, phases, and elements; leading, and partially managing project teams.

· Lead implementation of enterprise initiatives & actively participate in Project reviews, facilitate meetings with business partners, and provide updates to leadership on project and work status.

· Work with division IT, Group IT, COE, and other corporate IT teams (DevOps, enterprise architecture, middleware, security, etc.) to translate business requirements into functional/technical specs.

· Develop, document, communicate, and validate business and technical requirements. Ensure all are met during the project delivery process.

· Quickly learn and be hands-on with new enterprise solutions, define requirements, and collaborate with core IT teams to implement the solution.

· Perform system testing and oversee user acceptance testing.

· Create, review, and deliver end-user documentation (user guide, process flow charts, training materials) and training for accuracy.

· Create operational documentation and KPI metrics. Perform system, interface, and batch monitoring and provide L2 production support, and work with vendor/development team for issue resolution.

· Perform root cause analysis for the business problem by performing system and transaction analysis. Understand database/table structure to query and analyze data to answer and support business queries.

· Drive Master data governance by engaging the business users and establishing standard instructions.

· Drive core Agile processes like story creation, backlog refinement, and product demos and facilitate agile ceremonies like stand-up, sprint planning, etc.

· Apply continuous improvement techniques and methods to internal processes and systems to increase efficiency, drive customer service and reduce costs.

· Lead Change: Persistently move in the face of ambiguity, dilemmas, and resistance to get completion of changes in an organized way; adapts with flexibility to and copes with changing situations while maintaining focus on goals.

· Help improve all IT standards and processes (Change Management, Segregation of duties, Documentation standards, etc.)

· Perform other duties as assigned by leadership.

Competencies Required:

· Business process management & modeling

· Stakeholder relationship management

· Ability to simplify & standardize complex concepts / processes.

· Business requirement elicitation and requirement documentation

· Experience with Systems/capabilities like MES, LIMS, QMS and ERP systems

· Critical thinking, Problem solving and troubleshooting skills.

· Knowledge of application and system integration methods and computing environments

· SDLC / Waterfall / Agile / Stage gate frameworks

· Project Management

· Understanding of future/emerging technologies

Qualifications:

· Bachelor’s degree in information systems, Computer science, or related field required, master’s preferred.

· 6-8 + years of professional business process analyst and/or technical systems analyst work experience required.

· 3+ years of experience in manufacturing industry domain – discrete manufacturing required.

· Demonstrated written and oral communication skills.

· Demonstrated evidence of analyzing systems and documenting complex business processes and system flows.

· Must be a US Citizen or US Permanent Resident.

Preferred Experience:

· Experience leading SAP ME and/or SAP DMC project implementations

· Functional knowledge and hands-on experience with LIMS (Laboratory information management system), QMS (Quality management system), and MAM (Manufacturing asset management)

· Hands-on experience with RDBMS & SQL

· Certifications including CSPO, CSM, CBAP, and PMP

· Hands-on and Migration experience with/from legacy mainframe-based applications

· Experience with digital transformation in manufacturing particularly on the convergence of OT and IT is a big plus.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go toKnow Your Rights: Workplace Discrimination is Illegal (eeoc.gov) (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights-ScreenRdr.pdf) andGenetic Information Discrimination (https://www.eeoc.gov/genetic-information-discrimination)

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