Job Information
Woods Hole Oceanographic Institution Business Systems Analyst in Woods Hole, Massachusetts
Reporting to the Director, the Business Systems Analyst will work primarily with internal G&A (Finance, HR, Legal, Development, Facilities, etc.) customers in support of s Business Transformation Initiative. He/she will gather requirements, evaluate products, recommend solutions, implement and integrate systems and resolve problems while working in collaboration with customers and fellow IS associates. This position utilizes extensive knowledge, skills and experience to provide the highest level of technical support and system uptime to the user community as well as mentorship to the Business Systems team.
Serve as a lead liaison between business users and IS team to ensure IT needs in the G&A areas are met
Propose IT solutions to address complex issues and improve efficiencies
Lead in the implementation and integration of new systems, upgrades and enhancements
Ensure appropriate testing by creating and executing complex test plans based on requirements
Identify, troubleshoot and resolve complex system issues to meet customer needs
Provide on-going system/technical support to users, including documentation, training and security
Work closely with department subject matter experts to gather business requirements and propose appropriate IT solutions and strategies
Coordinate with other internal IT teams to ensure proper system integration
Successfully engage in multiple initiatives simultaneously
Be able to support and troubleshoot complex IT architectures
Develop complex reports as needed
Automate business processes by using application workflow technology
Train and mentor other Business Systems team members
Provide consultative support for Business Users
BS/BA degree
Desired minimum of 15 years related experience. Position requires process driven analysis skills and in-depth knowledge of business and system processes. Advanced problem solving abilities are essential. Must be flexible and willing to undertake a wide variety of challenging tasks and independently set priorities. Successful applicant will communicate professionally (both oral and written), with clarity and brevity, requiring minimal supervision. Technical skills required include advanced knowledge of Enterprise level Financial, Procurement, Human Resource and Payroll system support including report writing. Extensive experience with report writing tools, data warehouse concepts and cloud technology required.
WHOI has a mandatory COVID-19 vaccination policy in effect, where you must register your full vaccination status (vaccination plus booster) in order to begin employment. The registration process is confidential and entails submitting your official vaccination records or requesting to engage in the interactive exemption process for either a medical or religious reason.
May perform other duties as deemed necessary.
WHOI is an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans/M/F. We encourage Veterans and those with Disabilities to apply. Applications are reviewed confidentially. Applicants that require accommodation in the job application process are encouraged to contact us at (508) 289-2253 or email eeo@whoi.edu for assistance.
Job ID: 2023-1979
External Company Name: Woods Hole Oceanographic Institution
External Company URL: https://www.whoi.edu/
Street: 266 Woods Hole Rd