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Community Healthlink Administrative Assistant - Beryl's House in Worcester, Massachusetts

Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Assistant Coordinator at our Worcester site.

Beryl’s House is 25-bed six-month residential treatment program for women in recovery from substance use disorder. Priority is given to women coming directly from a Section 35 referral source, pregnant women, women ages 18-22, and women living with co-occurring disorders. Beryl’s House offers the following supportive services: substance use disorder treatment, mental health counseling, group therapy, domestic violence counseling, health education, parenting skills development, vocational training, and life skills training.

The Assistant Coordinator assists with overseeing the administration and operation of the program in compliance with regulatory requirements. This position is responsible for upkeep of the program’s facility, orienting/training/supervision of staff, facilitating groups, and completing routine paperwork. The Assistant Coordinator also carries a caseload of clients to facilitate the implementation of their individual treatment plans. This position offers a wonderful opportunity to join a team that is dedicated to making a difference in providing treatment for women in recovery from addiction.


Compensation based on education and related work experience, licensure, and other qualifications

Health and Dental insurance (available upon starting)

Generous paid sick, personal, holiday, and vacation time

CEU benefits

Life and Disability insurance

401k with agency contribution

Wellness activity discounts

Work related travel reimbursement

  • Serves as the point of contact for all referrals for residential treatment and manages all referrals for the division. Completes and updates admission and intake forms for referral sources.

  • Ensures all proper documentation, forms and information are received for each admission.

  • Completes the registration process for each client including initial verification of insurance coverage, registration into agencies EHR and enrollment into other state or agency wide systems as needed.

  • Demonstrates effective communication with staff, peers, and other professionals.

  • Enters any data that may be needed for third party billing.

  • Produces reports for program directors to determine client enrollment and billing status.

  • Supervises, performs, and schedules essential front office functions as needed.

  • Performs routine REVS checks to verify continued insurance coverage for all clients in the division.

  • Enters all data in a timely manner.

  • Demonstrates strong organizational and time management skills to meet deadlines of multiple programs.

  • Performs electronic EIM/ESM Enrollment, Intake, Disenrollment, and billing through virtual gateway secondary to the division’s clinical directors.

  • Respects diverse views and approaches demonstrates Standards of Respect and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

  • Serves as the liaison between referral resources and the CHL Residential Recovery Services division and assists in creating an increased census.

  • Maintains a waitlist as needed.

  • Follows all RRS Policies and Procedures

  • Tracks RRS employee training documents and maintains employees training files with coordination from Program Coordinators.

  • Assists Directors of Residential Recovery Services with administrative tasks, as needed.

  • Demonstrates strong Microsoft Office and computer skills.

    • Minimum of a High School Diploma/GED/HiSet or Associate’s. Bachelor’s degree preferred.
  • Experience and/or training in general office procedures

  • Strong verbal and written communication skills.

  • Exhibits strong organizational and time management skills.

  • Thorough knowledge of office systems, office management and computer literacy including Microsoft Systems and Electronic Health Records.

  • Minimum of 1 year experience with substance abuse population, preferred.

  • Must be able to pass a CORI (Criminal Offender Background Check) and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check)

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

PCN#: 5995

External Company URL:

Street: 2 Sigourney Street