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American Addiction Centers Admissions Coordinator in Worcester, Massachusetts

Company Summary

AdCare, a subsidiary of American Addiction Centers, Inc., is a for-profit substance abuse disorder treatment facility located at 107 Lincoln Street, Worcester, MA 01605 . For over 45 years, AdCare has been helping individuals and families struggling with alcohol and drug use, one life at a time. The AdCare name represents innovation, quality, and cost efficiency in treating alcohol and drug dependency. We are committed to improving the lives of our patients and their families by providing safe, effective, recovery-based alcohol and drug treatment.

Our addiction recovery center(s) provide a comprehensive approach to care. AdCare's integrated system of care offers a range of accessible treatment centers including a 114-bed inpatient hospital and several conveniently located outpatient sites located throughout the Massachusetts and Rhode Island areas. When you join AdCare, you become part of our family. AdCare seeks talented individuals who are passionate, empathetic, engaged in their work and dedicated to serving people. Together, we can enable our patients to live happier and healthier lives. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Job Summary

Full time. 3p-11p. To assist patients and/or referral sources in making arrangements for timely access to appropriate treatment services.

Duties and Responsibilities:

  • Communicate, in a professional manner, with patients, families, friends and other referral sources in order to expedite the admissions process.

  • Make appropriate referrals to Community Services, Outpatient and Day Treatment Services.

  • Utilize resource guides, listings and directories when referring patients to alternative treatment providers and appropriate levels of care.

  • Conducts appropriate follow-up of pending intakes and scheduled admissions.

  • Secure appropriate signatures and ensure accuracy for release of information, consents for treatment and/or billing forms, as identified in the Department Manual.

  • Conduct preadmission screening interviews, recording intake and insurance information ensuring that sufficient data is collected so that an appropriate level of care can be determined as identified in the Department Manual.

  • Makes complete and accurate entries into the manual and computer patient registration system as identified in the Department Manual.

  • Other duties as assigned

Education/ Experience:

  • High School Diploma or equivalent required

  • Knowledge of chemical dependency and 12 Step Recovery programs a must. Strong written and verbal communication/interpersonal skills. Past customer service experience a plus. Computer proficiency required.

  • Experience in hospital admissions or administrative support preferable.

Physical Requirements

AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

Prolonged sitting at a desk

Must be able to lift 15 pounds at a time

American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Job ID: 2022-6502

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