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YWCA Central Massachusetts ADVOCATE INTERVENTION NETWORK in Worcester, Massachusetts


Job Details

Job Location

YWCA Central Massachusetts - Worcester, MA

Position Type

Part Time

Education Level

4 Year Degree

Salary Range

$17.00 - $18.00 Hourly

Travel Percentage


Job Shift


Job Category

Nonprofit - Social Services


As a Domestic Violence Intervention Advocate you will represent the YWCA of Central Massachusetts, its mission and vision to the general public and professional groups and individuals. You will be responsible for assisting Manager/Supervisor in acting as a liaison with Police Departments and community agencies to ensure that objectives of the program are met; work cooperatively with Domestic Violence High Risk Response Teams and assist as needed to meet objectives. You will also be responsible for creating a seamless web of support through training, education and collaboration for victims and survivors of domestic violence and coordinating and scheduling coverage for volunteers and interns assisting with the program.

Hours: 20 hours per week, weekdays


  • Provide individual advocacy/short term counseling; crisis intervention; emotional support; guidance; information and referral.

  • Provide on-site coverage at designated Police Department for designated hours for victim follow-up.

  • Provide assistance and/or referral with restraining orders, assistance with petitions such as elder abuse and child abuse; advocacy for victims at any stage of the criminal justice process; post sentencing services and support.

  • Work closely with Victim Advocates and DA’s office to foster a seamless web of support

  • Provide on-call crisis intervention for victims of domestic violence in relation to legal concerns surrounding their safety, guidance, emotional support, information, referrals, etc.

  • Assess participants’ needs.

  • Assess lethality of participants’ situation

  • Assist client with adaptation and development of safety plan

  • Maintain and report statistical measurements as required.

  • Maintain documentation as required.

  • Refer/advocate victims to community resources as necessary.

  • Attend regular staff meetings and training to enhance skills and increase understanding of issues.

  • Other duties and tasks as assigned by Supervisor.


  • Bachelor’s degree in related field such as Criminal Justice/Human Services, Counseling, or Social Services - Preferred

  • Minimum of 2 years experience in human services work environment

  • Experience in crisis intervention counseling, and domestic violence intervention preferred

  • Strong professional boundaries

  • Ability to work independently as well as part of a team

  • Bi-lingual (English/Spanish) preferred

  • Proficient computer skills and demonstrated organizational skills

  • Ability to make community presentations

  • Ability to advocate on behalf of victims

  • Ability to perform calmly in crisis situations

  • Valid MA driver’s license