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Seven Hills Foundation Associate Care Coordinator in Worcester, Massachusetts

The Associate Care Coordinator will assist a team of Care Coordinators in providing coordinated LTSS care management services to youth and adults in need of services.

  • Assist and provide administrative support to the LTSS Care Coordinator in the performance of service delivery to Assigned or Engaged Enrollee.

  • Maintain regular phone contact with Engaged Enrollee to monitor and coordinate LTSS Care Plan, as directed by the Care Coordinator.

  • Work with the Care Coordinator to update periodically the LTSS Care Plan to reflect the Assigned or Engaged Enrollee’s changing needs.

  • Complete all required documentation in a timely manner.

  • Ensure that individuals receiving services are treated with dignity and respect in accordance with MCCN Human Rights Policy.

  • Perform all duties in accordance with the agency’s policies and procedures.

  • Strictly follow all agency Performance Standards.

Please note: The essential functions listed in this section are not limited only to the tasks listed and may include other duties as assigned.

  • High School Diploma

  • Two years of relevant experience. Working with individuals with complex LTSS needs a plus.

  • Ability to use Care Management Software to document and coordinate services.

  • Must be able to perform each essential duty satisfactorily.

  • Strong interpersonal skills regarding developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing.

  • Strong organizational skills with Attention to detail, Multi-tasking skills, Prioritization skills and Team skills.

  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations

  • Commitment to MCCN values and mission.

  • Ability to travel and must have valid driver license and access to auto.

  • Ability to read and speak English, bilingual preferred.

  • COVID Vaccination is required

ID: 24657

Schedule: Monday through Friday

External Company Name: Seven Hills Foundation

External Company URL: