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Rise Baking Company Director of Operations in Worcester, Massachusetts

Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people.

We are a company built on elevating expectations. It’s what sets us apart from others in the baking industry. And our people are our finest ingredient.

We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work —a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we’re always looking to expand our team.

We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors.

Like our products, our benefits package offers quality that makes a difference.

Coverage options may include:

  • Medical, dental, life, disability, vision, and supplemental insurance

  • Company paid holidays

  • Paid Time Off (PTO) plans

  • Performance bonus potential

  • 401k plan with company match

    Expectations Deliciously Exceeded.

    Job Purpose

    Direct the production of multiple facilities to meet short- and long-term manufacturing objectives with optimum efficiency. Conduct overall supervision, accountability, and direction of plant managers, engineers, and quality, maintenance, and warehouse teams.

    Essential Functions

  • Establish organizational structure of manufacturing facilities

  • Develop and deliver the strategic vision for the manufacturing function

  • Develop manufacturing key performance indicators and goals

  • Oversee project management, define scope and project budget, schedule management, construction management, start-up, conceptual phases, project close-out, cost estimation, system design, equipment sizing and selection, procurement, installation, check-out

  • Lead plant managers, engineers, and quality, maintenance, and warehouse teams in efficient and safe operational practices

  • Maintain safe and sanitary operations that exceed state and federal requirements

  • Integrate manufacturing planning to meet production needs and goals

  • Determine long- and short-range requirements of personnel, material, and facilities to accomplish production forecasts

  • Direct and review operating results, evaluate progress at each facility, and control expenses related to human capital, budgets, and inventory capital

  • Identify and evaluate opportunities to control or reduce costs within manufacturing plants

  • Develop annual manufacturing expense budget in accordance with forecasted sales volumes and capital projects; hold plant managers accountable to adherence of set budgets

  • Collaborate with cross-functional business leaders on growth and operational initiatives, ultimately leading teams empowered to execute improvement strategies while identifying tools to improve process capabilities, reduce variability, and eliminate defects

  • Collaborate with cross-functional teams in supply chain, sales/marketing, and new product development to ensure that product offerings exceed customer expectations

  • Implement improvements to existing standards using appropriate technical evaluation and involvement

  • Act as engineering interface with business leadership team; maintain close working relationship with R&D, quality, manufacturing, sales/marketing, operations leadership, and financial operations

  • Utilize continuous improvement tools to deliver capital projects that meet budgetary and performance commitments

  • Support food safety program, quality standards, and legality of manufactured products

  • Perform other job-related duties as assigned

    Qualifications (Education, Experience, Competencies)

  • Bachelor’s degree in manufacturing, engineering, supply chain, food science or relevant related work experience

  • 10+ years of food manufacturing experience

  • Management/supervisory experience

  • Multi-site leadership experience preferred

  • Experience with LEAN Six Sigma preferred

  • Strong verbal and written communication skills

  • Demonstrated ability to work through cross-functional challenges while problem solving

  • Ability to mobilize change within a business unit and across an organization

  • Demonstrated ability to set priorities for multiple demands in a fast-paced environment

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