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State of Massachusetts Food Services Worker - Dietary Aide in Worcester, Massachusetts

The Worcester Recovery Center and Hospital (WRCH) under the Department of Mental Health (DMH) is seeking qualified Food Service Workers to prepare and serve food, adhering to therapeutic diets. Food Service Workers are responsible for preparing and/or building food items while providing customer service and adhering to food safety, food handling, and sanitation procedures. The incumbent is responsible for assembling, delivering and retrieving patient meal trays and working in the dish room, cleaning equipment and dishware.

Please note:These positions are 1stshift, working11:30 a.m. to 8:00 p.m. with regular scheduled days off of either Tuesday and Wednesday or Thursday and Friday.

_Duties and Responsibilities (these are a general summary and not all inclusive):_

  • Assembles food, beverages, and service ware for the tray line and cafeteriafollowing instructions on diet cards.

  • Prepares and cooks simple dishes such as sandwiches, salads, soups, etc.

  • Inspects assigned areas to determine that work has been performed according to established procedures.

  • Cleans surfaces including floors, interior walls, ceilings, windows, and furniture by sweeping and mopping, using appropriate supplies and equipment.

  • Delivers and returns food, beverages and service ware to and from the units and cafeteria.

  • Prepares and breaks down dish room, scrapes dishes, operates dish machine, cleans dish room and dishware according to procedures.

  • Adheres to all hospital dietary policies and procedures regarding food service sanitation and safety.

  • Communicates in a polite manner with consumers and staff.

_Required Qualifications:_

  • Working knowledge of the approved sanitary methods and procedures for the care and use of dining room equipment.

  • Experience utilizing the materials and procedures used in handling, preparation and cooking of simple dishes on a large scale.

  • Ability to work with physically, mentally or emotionally patient populations.

  • Competent in following simple oral or written instructions.

  • Physical ability to perform the manual tasks assigned.

_Preferred Qualifications:_

  • Prior food service experience

  • Given the population served, bilingual or multilingual fluency.

_Working Conditions:_

While performing the duties of this job, the incumbent is frequently required to stand, talk, hear, walk, sit, push/pull, and lift.

_About Worcester Recovery Center and Hospital (WRCH):_

Located on over 100 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations.

WRCH provides inpatient services to 260 inpatient adults, inclusive of a Deaf Inpatient Mental Health Service; 30 inpatient adolescents and 30 residential adolescents, in either an Intensive Residential Treatment Program (IRTP) or a Behavioral Intensive Residential Treatment Program (BIRT).

_DMH Mission Statement:_

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

_Total Compensation:_

As an employee of the Commonwealth of Massachusetts, you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid a medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition benefit for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program


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_Pre-Hire Process:_

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines,

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions regarding this requisition, please contact Carolyn Burnett in Human Resources at (508) 368-3596.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least six months of full-time, or equivalent part-time experience in building custodial or institutional housekeeping work.

Special Requirements: None

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Equipment, Facilities & Services

Organization: *Department of Mental Health

Title: Food Services Worker - Dietary Aide

Location: Massachusetts-Worcester - 309 Belmont Street

Requisition ID: 200005AU

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