Massachusetts Veterans Jobs

MassHire JobQuest Logo

Job Information

Reliant Medical Group, Inc. Medical Receptionist in Worcester, Massachusetts

Reliant Orthopedics has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals. Hours: Monday through Friday 8:30 am to 5:00 pm or 8:45 am to 5:15 pm a 38.75-hour work week, shift to be determined by supervisor. Primary Responsibilities: \ Obtain accurate and updated patient information, such as name, address, insurance information \ Perform insurance verification on the date of service \ Obtain patient signatures for required documents \ File and maintain medical records \ Confirms and schedule appointments \ Answering incoming and outgoing telephone calls promptly and courteously \ Perform referral documentation promptly \ Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports \ Adhere to the standards identified via Sparq regarding Optum Employee Policies \ Work cohesively with fellow employees to achieve specific team goals \ Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements \ Comfortable working in high pace environment \ Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care \ Assure the continuity of care through scheduling and tracking systems \ Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations \ Comply with administrative policies to ensure quality of care \ Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart \ All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements \ Performs other duties as assigned Required Qualifications: \ High School Diploma / GED (or higher) \ 1+ years of customer service or Healthcare related experience Preferred Qualifications: \ 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Knowledge of Epic EMR software Soft Skills: \ Ability to work independently and maintain good judgment and accountability \ Demonstrated ability to work well with health care providers \ Strong organizational and time management skills \ Ability to prioritize tasks to meet all deadlines \ Ability to work well under pressure in a fast-paced environment \ Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Click Here to Apply