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Job Information

YWCA Central Massachusetts OUTREACH COORD in Worcester, Massachusetts


Job Details



Job Location

YWCA Central Massachusetts - Worcester, MA

Position Type

Part-time - less than 20 hours

Education Level

4 Year Degree

Salary Range

$19.00 - $20.00 Hourly

Travel Percentage

Up to 50%

Job Shift



As the Coordinator of Community Outreach you will deliver training to hospital staff that improves the hospital’s knowledge and skills for working with domestic violence survivors (particularly Black and African American survivors). You will connect with community partners to engage survivors and develop new strategies to support Black and African American victims most at risk for homicide.

Hours: 15 hours per week


  • Provide domestic violence training with a racial equity lens to hospital staff and other community organizations.

  • Establish and maintain relationships with medical organizations, schools, community agencies and faith-based organizations for collaboration.

  • Enter and maintain data outcomes for various funders

  • Maintain principles of confidentiality

  • Provide consultation to multi-disciplinary High Risk Team as needed

  • Participate in the local meetings as needed

  • Collect and maintain required monthly statistics

  • Attend agency meetings and in-service trainings, as required

  • Organize and facilitate trainings, meetings, and community education presentations especially related to the impact of Domestic Violence on survivors overall health.

  • Develop and maintain community resource contacts

  • Other tasks as assigned by the Manager and Director


  • Bachelors Degree in Human Services or related field strongly preferred, but not required

  • Understanding of race and gender equity and inclusion.

  • Experience in the field of domestic violence and in providing training on domestic violence and racial equity.

  • Knowledge of domestic violence and/or family violence and related issues such as substance abuse and mental health, crisis intervention, individual and group counseling, community development, and education

  • Experience working with diverse populations including, but not limited to non-English speaking immigrants, immigrants of color, BIPOC, and LGBTQ+ individuals.

  • Demonstrated ability to work cooperatively with other professionals and team members

  • Ability to maintain professional boundaries and client confidentiality

  • Empathetic, non-judgmental and active listening skills

  • Knowledge of the medical system

  • Ability to assess and intervene in crisis situations

  • Excellent written and oral communication skills

  • Organized; innovative

  • Knowledge of community resources

  • Excellent computer skills required

  • Public speaking skills with large groups of all ages required