Sodexo Inc. Patient Services Manager 1 in WORCESTER, Massachusetts

Unit Description

Are you passionate and ready to energize and lead the team that creates our patient dining experience?

Sodexo is seeking a Patient Services Manager for a food account located in Worcester, Massachusetts. This facility is a fast pace, high volume Food Services department focused on achieving patient satisfaction. This facility is committed to employee engagement, increased collaboration with patient care units, and utilization of LEAN principles. Ideal candidate has:

  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies

  • Previous experience working in a high volume facility

  • Strong management skills with previous experience in a health care environment

UMassMemorial Medical Center University Campus is part of a 4 hospital system. The system Comprised of Leominster, Hahnemann, Memorial, and University campus. (Hahnemann, Memorial, and University are considered the medical center) In addition Sodexo operates two coffee kiosks at the University campus.

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Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.

Key Duties

  • Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

  • Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

  • Establishes operating standards, implements quality improvements and communicates them to employees.

  • Performs audits and prepares reports

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 78332

Category Food Service

Relocation Type No

Employment Status Full-Time