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City of Worcester Principal Staff Assistant in Worcester, Massachusetts
The City of Worcester seeks qualified applicants for a Principal Staff Assistant for the Election Division within the Office of the City Clerk. Under the direction of the City Clerk, the Principal Staff Assistant position is responsible for providing advanced administrative support in the Elections Division to the City Clerk and Deputy City Clerk. The position responds to citizen complaints, including the explanation of departmental policies and regulations to other City employees and the public, and refers complaints to the proper authority. In addition, the Principal Staff Assistant is responsible for researching and accessing historical records and/or archives, answering telephones and assisting work of other clerks at the counter. The position will independently perform highly responsible and technical support related to City Clerk office functions while maintaining confidentiality. This position must be able to work outside normal working hours as requested by the City Clerk and to oversee Election administration. Bilingual applicants are encouraged to apply. MINIMUM REQUIREMENTS: \ Bachelor\'s degree in Public Administration, Political Science, American History, English, Urban Studies or similar discipline. o An equivalent combination of education, training and five (5) years of experience which provides the required knowledge, skills, and abilities to perform the required duties of the position will be considered in lieu of the above-mentioned requirements \ Three (3) years of related professional experience \ Two (2) years of customer service or administrative experience in an office setting PREFERRED QUALIFICATIONS: \ Master\'s Degree Preferred in Public Administration, Political Science, American History, English, Urban Studies or similar discipline \ Five (5) years of related professional experience \ Three (3) years of customer service experience in an office setting \ Previous experience working in an elections support role \ Three (3) years of experience performing administrative tasks \ One (1) year of experience working in the public sector \ Previous experience working with the Home Rule Charter and Open Meeting Law Click Here to Read Full Job Description