Job Information
Worcester Art Museum Shop Sales Clerk in Worcester, Massachusetts
Purpose: To perform all retail duties including customer service, stocking merchandise, inventory control, and processing phone orders, mail orders, and website orders. DUTIES AND RESPONSIBILITIES: \ Interacts with customer and assists them with purchase, as needed; may suggest new products based on customer\'s selection; ensures a pleasant buying experience. \ Conduct Shop sales and other cash register transactions through operation of the Point-of-Sale system. \ Promote memberships. \ Provides information about the Museum; shares knowledge about permanent and changing exhibitions with visitors. \ Familiarity with Shop merchandise \ Responds to online or telephone sales, coordinates shipping and/or delivery of merchandise to customers by phone and/or email; works closely with the mailroom to process orders. \ Merchandises store and store displays with the direction of Shop Supervisor \ Counts inventory, re-stocks, order, receives, stock and organize supplies, and prices store merchandise through the direction of the Shop Supervisor \ Prepare bank deposit, cash report, end-of-day sales report, and request change from bank as needed. \ Maintains general housekeeping cleanliness within the area; organize, clean, dust, fold, fluff. \ Participates in the annual Shop physical inventory process. \ Performs other duties as assigned by Shop Supervisor, including assistance with special events. QUALIFICATIONS: \ Excellent communication skills \ Professional demeanor and customer-oriented approach \ Ability to maintain a positive consistent attitude. \ Ability to work well independently and as part of a team. \ Exceptional attention to detail; ability to manage multiple projects and time effectively. \ Ability to adapt to change. \ Available to work weekends and a flexible schedule based on Museum needs. \ Embraces and promotes diversity, equity, accessibility, and inclusion initiatives. EDUCATION: \ High school diploma, or equivalent EXPERIENCE: \ Minimum of one (1) year experience in sales, in a retail environment \ Knowledge of Point-of-Sale / Inventory procedures (preferred but not essential) Click Here to Apply