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Community Healthlink TPP Case Manager in Worcester, Massachusetts

Come join a friendly and inclusive team that provides quality care! Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds.

Come join a dedicated team that provides homelessness prevention services to tenants with disabilities. Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) TPP Case Manager in Worcester.

The Tenancy Preservation Program (TPP) provides a clinical presence in the Central MA Division of the Housing Courts and short-term intensive case management to eligible households whose tenancy problems are related to a disability. Our primary responsibility is to the Housing Court, providing professional assessment and recommendations regarding the disability-related causes of the tenancy problems and recommendations for service plans and other reasonable accommodations to address the tenancy problems.

Case Managers at TPP are responsible for attending housing court sessions and providing short term intensive case management for eligible households. TPP case managers also provide consultation to tenants, landlords, and service providers on tenancy problems, the housing court process, and referral information for those deemed ineligible for the program.

  • Assess needs of individuals and families who are at risk of losing their housing.

  • Develop service plans to address issues effecting tenancy and complete referrals for on-going services.

  • Complete program evaluation documentation, monthly reports, reports for housing court and client specific case records and in quality improvement activities.

  • Participate in supervision, meetings, and trainings.

  • Attends assigned housing court sessions and works closely with housing court personnel.

  • Ensure timely completion of all reports and paperwork.

  • Able to work independently and keep supervisor informed of service specific issues.

  • Familiar with skills necessary for maintaining independent living and understands how to access resources to support independent living.

  • Participate in other agency committees/work groups as needed.

  • Complies with established division and program policies, procedures, and objectives.

  • Attends variety of meetings, conferences, and trainings as required or directed.

  • Demonstrates use of quality improvement in daily operations.

  • Complies with all health and safety regulations and requirements.

  • Maintains knowledge base of services to assist in prevention of homelessness.

  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

  • Grade 5: Case Manager I- HSD/HiSet/GED or Associates degree required

  • Grade 6: Case Manager II-Bachelor’s degree required; degree in psychology, social work, human services, or related field preferred

  • Case management experience required.

  • Ability to effectively communicate and develop positive professional relationships with clients, staff and co-workers and outside stakeholders.

  • Strong clinical background and ability to translate clinical theory to real life application.

  • Able to work independently & complete all work in an accurate, thorough, and timely manner.

  • Have basic computer skills.

  • Strong verbal and written communication skills.

  • Functions well in formal work environment of housing court, local housing authorities and legal services.

  • Current valid US-issued driver's license and ability to provide registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle.

  • Desire to serve others required.

  • Demonstrated strong work ethic, ability to work independently, and ability to contribute to team objectives.

  • All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

PCN#: 4209

Street: 162 Chandler

Telecommute: No