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Berkshire Bank VP, Commercial Relationship Manager I in Worcester, Massachusetts

VP, Commercial Relationship Manager I(965912)

Job Type




Worcester, MA 386 Main St

Job Details

Division: Commercial

Department: Commercial

Reports to: SVP Comml. Regional Leader (or Team Ldr)

Status: Officer

Grade: 12

Location: Flexible within the Berkshire Bank footprint


Develops and services CRE relationships as applicable. Actively participates in business-development activities to assist in the growth of the bank, including outside calling and referrals to other lines of business. Manages portfolio of existing Commercial Customers with revenues between $1MM and $100MM and borrowing needs of $1.0MM or more.

Key Accountabilities:

  • Customer Service:Provides excellent customer service to retain and expand existing relationships.

  • Customer Needs and Cross Sell:Identifies and understands customer needs. Demonstrates thorough knowledge of banking products and services. Makes proactive recommendations and cross sells bank products. Has a good working relationship with all product partners.

  • New Business Development:Able to develop new business with assistance from manager and other team members as appropriate. Actively works to expand and develop Centers of Influence

  • Credit/Analytic Skills:Able to assess financial performance and risk including identifying ways to mitigate risk to the bank. Nurtures a working relationship with Credit Partners to insure ongoing credit quality of portfolio. Shows proven ability to adhere to sound risk management/pricing practices as well as to all internal and external credit/regulatory requirements.

  • Deal Structuring/Negotiation:Able to structure loan transactions with minimal guidance. Ability to recommend appropriate pricing, covenants, guarantee structures, etc. Displays substantive negotiating skills. Able to review loan documentation and close loans with terms and conditions consistent with approvals.

  • Portfolio Management:Has good working relationship with Commercial Loan Administrators and Credit Partners to ensure proper management of portfolio including financial reporting, exception resolution, annual reviews and file memos.

  • Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties.


  • BS Degree in Business, Economics or Finance, or equivalent financial experience


  • 5 + years of Commercial Banking and/or related experience

    Skills & Knowledge

  • Strong analytical skills

  • Solid loan structuring and negotiation skills

  • Excellent communication and presentation skills

  • Able to effectively present to senior levels of the organization

  • Demonstrated ability to work as a member of a team

  • Strong computer skills

    Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.